SUMMARY

I play a pivotal role in integrating business goals with user needs through hands-on involvement in wireframing, prototyping, user research, and more. I thrive in navigating complex challenges by meeting end-user needs through user-centered design.

SKILLS

WORK EXPERIENCE

Human Factors International, October 2021-Present

• UX Specialist for Education Client
  - Streamlined forms to increase conversion rates by enhancing the user experience through consolidating distinct forms into a single, comprehensive solution to cater to a diverse set of user groups.

- Conducted in-depth research to inform senior leadership of strategic enhancements for various website features to optimize user engagement and satisfaction. 

• UX Architect and Product Ops for Construction & Mining Client
  - Provided project management oversight for machine displays to align product group, software, and UX/UI team.
  - Contributor to improving gaps in the design system to ensure consistency across production machine standards.
  - Designed high-fidelity wireframes and prototypes that aided in developing next-generation machines.

• UX Designer for Financial Institution Client
  -  Crafted user flows, information architecture, user interface designs, and competitor research to enhance the user experience of the customer portal for senior leadership
  
  

• UX Intern for ISO, Education, Biotechnology, & E-commerce Client
  - Conducted user research, competitive analysis, and user personas to advocate for users in an executive review, and presented findings to senior leadership in multiple industries.

EDUCATION

University of Houston Clear Lake, Expected August 2023

Bachelor of Science in Psychology

San Jacinto Community College, December 2020

Associates of Arts, Fine/Studio Arts, General

CERTIFICATIONS

Rice University Bootcamp UX/UI Certificate, September 2021

Rice University’s Susanne M. Glasscock School of Continuing Studies

Human Factors International Certified Usability Analyst, June 2020

Human Factors International

HARDWARE AND SOFTWARE